Sitting in on the Phase Two kick-off call for our long-lasting project, I experienced déjà vu. Tensions among the team of creative advisers and consultants were escalating. We were trying to improve Phase One of the project. The Phase One product wasn’t so bad—it was a good project but lacked a few things. So the consultants created a list of design improvements, which could be done in Phase Two. I was having déjà vu because I already knew that at least half of these improvements had been made. How did I know about them? My development team told me about them in Phase One. As a team, we almost never shared our Read more